{"id":3829,"date":"2025-08-08T21:07:12","date_gmt":"2025-08-08T21:07:12","guid":{"rendered":"https:\/\/new.rithum.com\/?page_id=3829"},"modified":"2025-09-05T16:37:19","modified_gmt":"2025-09-05T16:37:19","slug":"contact-rithum-team","status":"publish","type":"page","link":"https:\/\/www.rithum.com\/company\/contact-rithum-team\/","title":{"rendered":"Contact your Rithum team"},"content":{"rendered":"\n<section id=\"rtblock-hero-block\" class=\"rtblock-hero rtblock-hero--right rtblock-hero--short-bottom\" data-rtblock=\"hero\" style=\"padding: 4rem 0 0 !important;\">\n    <div class=\"container\">\n        <div class=\"columns\">\n            <div class=\"column is-align-content-center is-10 is-offset-1 has-text-centered\" style=\"padding-bottom: 0 !important;\">\n                <h1 class=\"rtblock-hero__heading\">Contact Rithum Support<\/h2>\n            <\/div>\n        <\/div>\n        <div class=\"columns\">\n            <div class=\"column is-align-content-center is-8 is-offset-2 has-text-centered\" style=\"padding-top: 0 !important;\">\n                <div class=\"rtblock-hero__body rt-text__body rt-text__body--large\">\n                    <p>We\u2019re here and ready to help with support across multiple channels.<\/p>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section id=\"rtblock-layouts-block_baf1b4d67f2d0c61a2fba3cc896575cd\" \n         class=\"rtblock-layouts rtblock-layouts--white rtblock-layouts--three\" \n         data-rtblock=\"layouts\">\n    <div class=\"container\">\n        <div class=\"columns is-multiline\">\n                            <div class=\"column is-4\">\n                                        <!-- Start card content -->\n                    <article class=\"rtblock-layouts__card rtblock-layouts__card--white is-flex is-flex-grow-1 is-flex-direction-column\">\n                        <div class=\"rtblock-layouts__card-content\">\n                                                            <h3 class=\"rtblock-layouts__card-heading\">\n                                    Rithum for Retailers                                <\/h3>\n                                                                                        <div class=\"rtblock-layouts__card-body\">\n                                    <p>For users of Rithum for Retailers (formerly CommerceHub\/Dsco), please contact our team here:<\/p>\n<p>US\/Canada: 1-844-HUB-HELP<br \/>\nUK\/Europe: 0800 048 8122<br \/>\ncustomersupport@rithum.com<br \/>\nsupport-dsco@rithum.com (former Dsco users)<\/p>\n                                <\/div>\n                                                                                                             <\/div>\n                                            <\/article>\n                    <!-- End card content -->\n                <\/div>\n                            <div class=\"column is-4\">\n                                        <!-- Start card content -->\n                    <article class=\"rtblock-layouts__card rtblock-layouts__card--white is-flex is-flex-grow-1 is-flex-direction-column\">\n                        <div class=\"rtblock-layouts__card-content\">\n                                                            <h3 class=\"rtblock-layouts__card-heading\">\n                                    Rithum for Brands                                <\/h3>\n                                                                                        <div class=\"rtblock-layouts__card-body\">\n                                    <p>For users of Rithum for Brands (formerly ChannelAdvisor), please use the link below to access our support portal.<\/p>\n                                <\/div>\n                                                                                                 <a class=\"rt-button rt-button--tertiary\" href=\"https:\/\/knowledge.channeladvisor.com\/kc?id=sc_category\" target=\"\" rel=\"noopener noreferrer\">\n                Raise a support request (requires login)            <\/a>\n                                <\/div>\n                                            <\/article>\n                    <!-- End card content -->\n                <\/div>\n                            <div class=\"column is-4\">\n                                        <!-- Start card content -->\n                    <article class=\"rtblock-layouts__card rtblock-layouts__card--white is-flex is-flex-grow-1 is-flex-direction-column\">\n                        <div class=\"rtblock-layouts__card-content\">\n                                                            <h3 class=\"rtblock-layouts__card-heading\">\n                                    Suppliers interested in connecting to new retailers                                <\/h3>\n                                                                                        <div class=\"rtblock-layouts__card-body\">\n                                    <p>You must have already been invited into a retailer\u2019s dropship program and require EDI launch or technical configuration support, or you must currently be live with a retailer on the network and looking to upgrade your connection.<\/p>\n<p>US\/Canada: 518-810-0700 ext. 1<br \/>\nUK\/Europe: 0800 048 8122 ext. 1<br \/>\nsalessupport@rithum.com<\/p>\n                                <\/div>\n                                                                                                             <\/div>\n                                            <\/article>\n                    <!-- End card content -->\n                <\/div>\n                    <\/div>\n    <\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Contact Rithum Support We\u2019re here and ready to help with support across multiple channels.<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":3827,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-page-tier3.php","meta":{"_acf_changed":true,"inline_featured_image":false,"footnotes":""},"coauthors":[],"class_list":["post-3829","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Contact your Rithum team | Rithum<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rithum.com\/company\/contact-rithum-team\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact your Rithum team\" \/>\n<meta property=\"og:description\" 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